FAQ

During this period all deliveries will be contactless. Deliveries will be placed at recipients door, while we knock/call recipient and we will step back at a safe distance without hand contact. If no one is home flowers will be placed in a safe shady place or outlined in any special instructions that you pass on to (eg. with a neighbour, back porch on table).

If this is not possible (ie.locked gates) we attempt calling the recipient with the number you provided or text, otherwise we will leave a calling card in the recipient’s letterbox asking them to arrange a re-delivery or collection from Our shop. Zone B and C may incur a re-delivery fee. 

The Flower Farm Shop Store Hours

Our shop is open from at least:

Monday to Friday 7:30 am to 5:30 pm

Saturdays 8:00 am to 5:00 pm

Sunday 9:00 am to 1:00 pm.   (Mother's Day Sunday 7am to 4pm/Till Sold out)

Hours will vary for special days for example  New Year's Day, Australia Day, Easter, ANZAC Day, Christmas Day. We will be OPEN Extended Hours for both  Valentine's Day and  Mother's Day Weekend.

Just Walk in and Select from our "Picked For You" Daily Picks. 

If we attempt to make a delivery and the recipient isn’t home, we will leave the flowers either at the front or back door if deemed safe to do so. Otherwise in a location outlined in any special instructions that you pass on to (eg. with a neighbour, back porch on table).

If this is not possible, (ie.Locked gates/gated community) we attempt calling the recipient with the number you provided or text, otherwise we will leave a calling card in the recipient’s letterbox or on the front door asking them to arrange a re-delivery or collection from Our shop. Some areas may incur a re-delivery fee (greater than 5km).

The majority of our flowers sold and delivered are harvested from our own fields. However some crops do not grow in our climate well (ie. bulb flowers like Iris, Tulips, Lilies, & Singapore Orchids. Sourcing these direct from other growers to bypass storage, over-handling and ensure the freshness of these cut flowers.

Picking for you flowers grown in their correct environments allows us to provide our customers with variety of flowers at their absolute best wether they're grown here or by our select growers.

Our flowers are harvested, sold and delivered whilst they are at their freshest. Unlike most other floral retailers, we cultivate on-site. We try to bypass the standard supply process fo all crops that can be grown in our climate. This allows us to provide our customers with flowers at their absolute best.

No. The Flower Farm is a fully operational cut flower farm with an active work force and operational machinery.

Current Work Place Health and Safety and Pest Control Management requirements do not allow public access to our flower fields.

No, since 2005 The Flower Farm moved from growing wholesale supply of cut flowers  to a self sufficient boutique flower grower. As a boutique grower it allows us to concentrate on smaller size crops, rather than on high production and spread of many different types of cut flowers and foliages for The Flower Farm Shop.