FAQ

 Please Ph. 07-32072129 for a quote for area requests that are not listed below.

We deliver flowers and gifts to:

Flower Delivery ALEXANDRA HILLS (4161), 

Flower Delivery AQUATIC PARADISE (4159), 

Flower Delivery BIRKDALE (4159),  

Flower Delivery BELMONT (4153),

Flower Delivery BELMONT PRIVATE HOSPITAL (4152), 

Flower Delivery BURBANK (4156),

Flower Delivery CANNON HILL,

Flower Delivery CAPALABA (4157), 

Flower Delivery CHANDLER (4155), 

Flower Delivery CARINDALE (4152),  

Flower Delivery CLEVELAND (4163), 

Flower Deliver GUMDALE (4154), 

Flower Delivery HEMMANT (4174),

Flower Delivery LOTA (4179),

Flower Delivery LYTTON (4178)

Flower Delivery MACKENZIE (4156),

Flower Delivery MANLY (4179),

Flower Delivery MANLY WEST (4179),

Flower Delivery MATER PRIVATE HOSPITAL CLEVELAND (4163),

Flower Delivery MORNINGSIDE (4170) ( $28 delivery charge, requires 24hrs notice)

Flower Delivery MURARRIE,

Flower Delivery MOUNT COTTON (4165),

Flower Delivery PINKENBA / Port Of Brisbane (4178)

Flower Delivery RABY BAY (4163),

Flower Delivery RANSOME,

Flower Delivery REDLAND BAY (4165) phone quote only ( $28 delivery charge, requires 24hrs notice)

Flower Delivery REDLANDS HOSPITAL,

Flower Delivery SHELDON (4157),

Flower Delivery THORNESIDE (4158)

Flower Delivery THORNLANDS (4164),

Flower Delivery TINGALPA (4173),

Flower Delivery VICTORIA POINT (4165),

Flower Delivery WAKERLEY (4154),

Flower Delivery WELLINGTON POINT (4160),

Flower Delivery WYNNUM (4178),

Flower Delivery WYNNUM MANLY (4178)

Hospitals - Redlands Mater Private & Redlands Public Hospital (12pm - 4pm)
Businesses - Monday to Friday Only (12 pm - 5pm)
Schools - Monday to Friday Only (11:30 - 3pm)
Residential Homes - Monday to Saturday (12pm - 6pm)
Nursing Homes & Retirement Villages - Monday to Saturday (12 - 5pm)

The Flower Farm - Much loved with our excess flowers donated seasonally to these homes Wellington Point Private Care, Regis Birkdale, Sylvan Woods Aged Care, Prins William Alexandra Village, CapellaBay Aged Care.

Monday - Saturday

Same Day Delivery orders received by 11am Mon-Fri (QLD time Zone) - unavailable Mothers Day Week (require 24 hours notice due to volume orders)

Order received after this time may be delivered the same day if possible otherwise the following day. Please Phone through orders 07-32072129 if you have missed cut off time (today’s date will not be selectable).


Sunday

Only local deliveries arranged by phone at the discretion of the shop (07-32072129). We can promptly discuss possibility of delivery and floral range available in shop for that day. Farm shop will be open for pickups incase you would like to come in and choose, or we can arrange flowers with gift card on you behalf for the recipient to collect.

Public Holidays

We are unable to make deliveries on Public Holidays. Deliveries requested on this day will be delivered the following business day.
Special Days - Cut off times for special days may vary and will be updated nearer to these dates (Valentine’s Day, Mother’s Day and Christmas).

If the flowers are for a funeral or business we will do our best to assist with time constraints. However, we strongly recommends that you provide us with an alternative address so the flowers can be delivered elsewhere if too late. Please note earlier cut-of times for Am deliveries.

Please ensure your orders have the correct delivery address and telephone contact details for the recipient to ensure successful delivery. In the event of incorrect address, gated premises (pin coded/gated no answer/ inaccessible), secured buildings (pin coded/gated no answer/ inaccessible or cemeteries we can not guarantee delivery. In these events the recipient will be contacted to collect delivery from our shop, or a redelivery fee will be organised. We do not deliver to PO BOX or LOCKED BAG addresses.

Also During this period all deliveries will be contactless. Deliveries will be placed at recipients door, while we knock/call recipient and we will step back at a safe distance without hand contact. If no one is home flowers will be placed in a safe shady place or outlined in any special instructions that you pass on to (eg. with a neighbour, back porch on table).

If this is not possible (ie.locked gates) we attempt calling the recipient with the number you provided or text, otherwise we will leave a calling card in the recipient’s letterbox asking them to arrange a re-delivery or collection from Our shop. Zone B and C may incur a re-delivery fee. 

The Flower Farm Shop Store Hours

Our shop is open from at least:

Monday to Friday 7:30 am to 5:30 pm

Saturdays 8:00 am to 5:00 pm (Winter Close 4PM)

Sunday 9:00 am to 1:00 pm.   (Mother's Day Sunday 7am to 4pm/Till Sold out)

Hours will vary for special days for example  New Year's Day, Australia Day, Easter, ANZAC Day, Christmas Day. We will be OPEN Extended Hours for both  Valentine's Day and  Mother's Day Weekend.

Just Walk in and Select from our "Picked For You" Daily Picks. 

If we attempt to make a delivery and the recipient isn’t home, we will leave the flowers either at the front or back door if deemed safe to do so. Otherwise in a location outlined in any special instructions that you pass on to (eg. with a neighbour, back porch on table).

If this is not possible, (ie.Locked gates/gated community) we attempt calling the recipient with the number you provided or text, otherwise we will leave a calling card in the recipient’s letterbox or on the front door asking them to arrange a re-delivery or collection from Our shop. Some areas may incur a re-delivery fee (greater than 5km).

The majority of our flowers sold and delivered are harvested from our own fields. However some crops do not grow in our climate well (ie. bulb flowers like Iris, Tulips, Lilies, & Singapore Orchids. Sourcing these direct from other growers to bypass storage, over-handling and ensure the freshness of these cut flowers.

Picking for you flowers grown in their correct environments allows us to provide our customers with variety of flowers at their absolute best wether they're grown here or by our select growers.

Our flowers are harvested, sold and delivered whilst they are at their freshest. Unlike most other floral retailers, we cultivate on-site. We try to bypass the standard supply process fo all crops that can be grown in our climate. This allows us to provide our customers with flowers at their absolute best.

No. The Flower Farm is a fully operational cut flower farm with an active work force and operational machinery.

Current Work Place Health and Safety and Pest Control Management requirements do not allow public access to our flower fields.

CARE INSTRUCTIONS:

FOR BUNCHES:

  1. Fill clean vase with water and add flower-food sachet
  2. Cut stem at an angle

Re-cut stems and replace water every 2 days

  1. Arrange flowers in vase
  2. Keep in cool place and out of breezeway  

For gerberas: keep water to a minimum (no more than 2 inch in vase) to avoid soggy stems. Firm stems = water uptake (if in bad condition, try re-cutting stems under water)

  1. Keep in a cool spot
  2. Top up water everyday (access from the back of arrangement)